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What Our Customers Are Saying

Just wanted to inform you that my recent experience with ordering your products has been fantastic, and your customer service has been exceptional! Thank you.

– Alison

I certainly appreciate your response I definitely didn’t expect one so quickly. You have touched my heart and restored my faith in humanity. I can’t thank you enough and I am humbled to say the least. My family thanks you, I thank you and my Pulmonologist will be happy 🙂

You are an angel, thank you for being an extraordinary human being representing such a wonderful company and product.

– Robin

Wow, I truly appreciate everything you have done! Thank you for all of your hard work and sacrifices during this difficult time. You set such a good example for humanity during a time of crisis, it’s comforting.

Thank you for all of your help. Please stay well and healthy!

– Shauna

I received my filters, thank you VERY much !
I greatly appreciate the excellent customer service. In these crazy times it doesn’t go unnoticed.
Thank you and everyone there and I wish you all good health !!

– Jeff

Just received my mask and all I can say is “thank you!” This is by far the best mask I have used. I have been using masks for years due to health issues. Glad to see you have the zebra mask and are supporting IDF.

Can’t wait to get a “back up” so I am never without one.

Again, Thank you!

– Teri

Just wanted to inform you that my recent experience with ordering your products has been fantastic, and your customer service has been exceptional! Thank you.

– Alison

I am writing to let you know that I just received my Ellessco “MyAir” mask today … and I LOVE it.

As an American diplomat, I am filled with pride to now be able to wear a quality American-made face mask that is not only effective, but also lightweight, comfortable, and stylish. As the head of the Xxxxxx Xxxxxxx Xxxxxxx at our U.S. Embassy in Xxxx, the newspaper print mask is particularly appropriate for me, and I am so glad that I purchased it. Thank you again for this high quality product that is sure to impress.

– Ambassador M.

I want to thank you for your products!

As a nurse midwife, I’ve needed to continue to see patients through these months of the pandemic. Your masks are far more comfortable than the surgical masks that I would otherwise have to wear. I feel well protected while being as comfortable as possible while having to wear a mask.

I feel blessed to have seen your ad in a travel magazine in February prior to your being overwhelmed w/ orders. I was able to purchase enough masks to give to my adult children and their spouses also.

Again thank for these masks!!

– Shana

I am absolutely thrilled with my masks that I received. I wear them 10-12 hours per day with patients and they are great. Thank you.

– Cindy

I am a physician and I wear the mask daily and conduct COVID testing. This is the only comfortable mask to wear for 14 hours a day.

– Dr. Jeffrey

HOLY MACKEREL, they got here today! Now that’s what I call customer service!

Thank you, thank you, thank you!

Let me know when you ladies invent something else! I’ll be glad to lend my support!

A very happy gran-pappy!

– Rich

Just a quick note to say thank you for my MyAir facemask that I purchased back in November on Amazon. I bought it because I kept getting sick after traveling on planes. My friends and I traveled to Disneyland in early February. Just the beginning of the scourge problem. I am well and have worn my mask every time I go out. It is so easy to slip on and wear comfortably. So Thank You so much. Take a break and hopefully I can buy some more soon.

– Alison

THANK YOU SO MUCH!!!! I am so happy!!! I plan to give you guys a glowing review on Facebook and tell all my friends and family about your company! You guys are super!

Can’t wait to get home to tell my daughter. She will be so excited because she loves her mask; It is so much more comfortable than the traditional ones. I’m gonna send you a picture of her too!

Thank you, thank you, thank you! God bless you all! Stay safe!!!

– Karen

Thank You for your quick response.

I appreciate and applaud all that your company/staff is doing for everyone during this time of uncertainty. Its’ not easy for any of us, but its’ great to know that we have companies like Ellessco to make our lives a little better.

Stay Well,

– Eva

Thank you for creating a great mask. It really helps with a number of health issues. I can sew well and make masks for charity but no way can I provide the technology that you provide. Nor could I try. The comfort, filtration and hydration, while not getting sticky and wet, is really important since I have to wear a mask nearly all the time. And doesn’t fog my glasses! Thanks again!!!

– Barbara

Your masks are so comfortable and I really wear it with the confidence that it is going to help keep me well. I wish you much success.

– Debbie

Just wanted to send some positive energy your way and thank you so very much for fighting to reopen the store page and getting much needed masks out to families!!! The masks have been so helpful for our family – no one leaves the house without one on. We’ll be purchasing more/filters once you’re back up and running but – just wanted to share a great thank you and let you know how much your team is appreciated! These are uncertain times and any steps that can be taken to protect each other is a great thing.

Hang in there and know your customers love the product and will remain tuned for when we can order again 🙂

– Vanessa

Thank you so much! I just sent payment, truly, thank you all, I’m so glad i found you years back and you’ve helped me when i really needed it, thank you a million times!

– Kristin

I LOVE LOVE LOVE your masks & the filters truly work. I originally bought for my daughter and I as we have allergies. I need to 10 packs of filters as soon as possible I realize you are out of stock and demand is high thank you I have put my email in again and I will continue to check it thank you very much!

– Deb

We love your product and your awesome customer service!

Stay safe and healthy and keep doing the wonderful service that you do.

– Kathy

I hope things have settled down a little bit and maybe you have found a moment or two to rest. I cannot thank you enough for your response and your generous offer to take care of me during this time. It truly means so much. Your mask has been a saving grace for me. Well before Covid 19 was a concern. It saw me through the height of flu season and a time when I was being beat down by pneumonia. Not only are your products the best but your customer service sets you apart by far. I will continue to recommend you to every immunodeficiency and lupus group I am a part of.

– Morgan

Want to let you know I received my order yesterday. Thanks for your prompt response to my needs and may God continue to bless you and your staff during these trying times.

– Cedric

I just received the masks that I purchased from you and I wanted to say thank you!

They are the coolest looking things!! If I could I would buy 27 of them for our employees to wear! Super cool looking and they fit great!!

Thank you!!

– Tracy

Thank you so very much for all you are doing to produce and ship masks.

I have worn your masks for a few years here in California during pollen and fire season and they are really wonderful to wear.

We so appreciate all you are doing.

Blessings,

– Corinne

Unlike our President, I ordered these as a “just in case” after hearing about the problems in Asia. I liked the way the mask was created by a women’s company, the styles, the great safety filter… and oh, yes, the cool looks (I get stopped all the time in NYC about ’em!)

It’s rocking – I can breathe; it’s soft and easy to change the filter

Love you!

– Dennie

I just wanted to thank you for my wonderful mask. I ordered it before all the virus broke out for a trip I was planning to Hawaii (which is cancelled now)

Your mask is SO comfortable and easy to twist and put on and covers a large area and I so appreciate the inserts.

Thank you so much and sorry you are overwhelmed now but you were a SO needed!

– Lynda

Thank you!

This is the best mask ever – I just returned to the US from Nepal – a 14 hour flight and the mask really helped prevent getting dried out. Now I wear it whenever I go out in part to keep me from touching my face, but also to put others at ease. Hopefully people in the US will get over the stigma of wearing a mask.

Regards,

– Beth

Thank you for making these great masks! My daughter loves having something that doesn’t make her seem like a weirdo all the time!

– Cynthia

You are the best. Excellent customer service from day one.

– Helen

Thanks so much for all that you are doing to help people stay safe. You make a great product and I love the fact that you’re a female owned business. Keep up the good work and my friends, family and I will continue to support the work you do! Have a great week and stay healthy!

– Kimberly

Although I am physician, I am a radiologist and not in a position to routinely recommend your product to patients, but I have recommended your product to many friends and family. As you can tell I am a repeat customer and have taken to using the product quite frequently.

The product provides excellent filtration and unlike masks which completely seal around the margins provides some exhaust room so that your skin breathes and you are not inhaling your own CO2 as much as with an n95 respirator.

You actually have a better product at a reasonable price vs anything else I have seen outside of medical grade or industrial-grade filtration. I have used your masks several times when visiting India (worse air than China), and they have kept me healthy. When I don’t wear the masks I get a runny nose and start to get asthmatic symptoms fairly quickly in that country. Other people would use at most an n95 level respirator mask which has inferior filtration to your product.

I am able to sleep overnight wearing your mask which is incredibly useful if sleeping in an area with polluted or dusty air. There is no way I would be able to sleep with an n 95 style mask that would be suffocating and uncomfortable with those bands.

Thank you for your product!

– Dr. P

Your masks are the most comfortable I’ve tried and seem to have great coverage when worn right. Thank you for a great product

– Barbara

Good day,

I recently traveled overseas using your mask on the plane and it worked very well. Best sleep I’ve gotten on a flight so far, and I didn’t wake with that horrible dry mouth. Nicely done. 🙂

Thank you

– Roger

I love my mask. I am a nurse and I can’t take the flu vaccine. I am required to wear a mask from Oct to end of March. The hospital approved me to wear MyAir. I did not get the flu last season and I get to wear fun mask at work ! Thanks!

– Jackie

Just want to say thanks.I don’t remember when I first ordered from you but your masks have really supported maintaining my health over the years. The best part about them is the hydration feature, which I can’t find anywhere else. Been very pleased with your product and service. Thank you.

– Barbara

Thank you, Heather! And really, what a great product! I originally bought a set for airline travel, and I felt so good when I arrived after a 23 hour journey, I stayed up many more hours after I checked in!!

Keep up all your great work!!!

God’s best to everyone there!

– Mary

Thank you so much. Your customer service is really excellent t and much appreciated.

– Julie

Just ordered some more masks and liners from you, for my husband and a spare for me. Your product is so cool. The Old Man is particularly turned on by being able to keep hydrated on the plane.

Thanks for what you do. So glad I found you.

– VH

Please keep making this GREAT product! Since I have started chemo your mask is the ONLY mask that I can wear all day long. I work at the Atlanta VA Medical Center. My doctor looked at the mask and he OK’ed me to wear it.

– Howard

Thank you for the face mask and filters. I finally ordered them and used on a flight a couple of months ago. First time in years I’ve taken a flight and not gotten a horrible cold/flu. I used to get so sick after flying I would just limit my travel. Now I don’t have to worry about becoming sick anymore. Will order more soon.

– Shannon

I’ve been using these air filters in my cloth masks since heart transplant. I highly recommend this product. Their customer service is exceptional. Yesterday I received a call from Sarah, who while processing my order realized that I had failed to take advantage of price savings . Good catch. Thanks for restoring my faith in good customer service in this New Year. You’ve gained a loyal customer.

– Anonymous

My Air Comfort mask, Ellessco, and Sara are fantastic. I have to wear a mask every day, I will not ever switch or not use their product. They are great!

– Nora

Thanks so much for your prompt response and for the additional information. I think the key is “comfortable and will actually be worn.” I originally used for working in yard when moving dirt around which is very fine and dusty when dry. The mask worked very well and was so comfortable that I could actually forget I had it on.

– Rose

I have one of your masks and it’s the best design ever. My grandson suffers from asthma and I think he would benefit (and would wear) your brand.

Thank you,

– Dawn

I think your My Air masks are fantastic. I use them on flights, in Kathmandu where the air is terrible and am using one for wildfire smoke. Thank you!

– Susan

Thank you for the face mask and filters. I finally ordered them and used on a flight a couple of months ago. First time in years I’ve taken a flight and not gotten a horrible cold/flu. I used to get so sick after flying I would just limit my travel. Now I don’t have to worry about becoming sick anymore. Will order more soon.

– Shannon

Good morning! And thank you for my replacement filters (ordered through Amazon). I live in NC Washington State and the wildfires have reached the “hazardous” stage. I wore my mask across the state last weekend and was thankful I had it. The visibility on the interstate was between 400-500 yards – I used my inhaler prior to using the “MyAir” and was thankful my nose and mouth stayed relatively moist; breaths were deep.

I’ve sent information to friends here who have breathing difficulties and/or who may soon be traveling, and am encouraging them to order from your wonderful company.

I leave for Germany, Austria and Switzerland next month and am eager to use my mask on the long flights…I’m a singer and want to come home well.

Thank you again!

– Carolyn

Just used MyAir for flying Denver to Shannon, Ireland and return. Can’t tell you how very happy I am with the product. For the first time in many years of flying I did not get an upper respiratory infection with ear complications after these return flights. Am raving about MyAir to friends and family. Think they would be excellent for patients whose health is compromised especially those enduring chemo treatments. THANK YOU!!

– Judy

Thank you! Thank you! Thank you!!

I received my masks on Thursday and wore the black one to work on Friday. I felt so confident on the bus and train that I was being protected from other peoples germs. This mask is so light and easy to breath in. My biggest surprise was how cool it was with the temp being over 80 degrees. I didn’t sweat at all. I anyone asks me about it, I’m going to recommend they purchase them. Ordering again in a couple of days for my kids in MD. May God continue to bless you, your family and your company in every way for what you are doing for me and others out here.

Thank you

– Diane

This was a lifesaver – I am severely allergic to both cat and dog dander. Wearing this mask kept me from having to use my rescue inhaler more than 1-2 times a day. It was much more comfortable than the disposable masks.

– Joanne

The mask and filter is very light and comfortable to wear for the long flights. If you mix one drop of lavender essential oil and spray lightly on the mask itself, it comes nicely through the filter and makes it even more enjoyable. (Be careful with essential oils as they may be too strong). I would highly recommend this mask.

– Diana

Love these. Haven’t been sick from an airplane ride since I’ve been using them.

– Alan

Love this reusable masks with replaceable filters. I feel far less “sick patient” like, and more in with the crowd with this. Very comfortable – and stylish! Who would have thought?! Great job MyAir!!!

– Risa

This is a great mask and very comfortable to wear! I have a difficult time with my face being covered but this hasn’t given me any issues. Product was exactly as described!

– Susie

Customer service is excellent. Product is as described and now keeps me safe from pathogens on flights. I used to get sick a few days after flying. Now I don’t.

– Iris

Works perfect as described. My son used it for a cross country band trip and it filtered out a lot of smoke and other stuff that would have gotten in his lungs!! Excellent product!! I highly recommend it!!

– Christina

Item arrived quickly. It is made from very lightweight material and yet seems to be quite sturdy. The inside filter attaches quite easily and stays in place while wearing. The workmanship of the mask is excellent and i am hopeful the mask will last a long time.

– Rose

My daughter needs this type of mask due to having problems of different smells in the air & how they affect her migraine headaches,,, it is very important for her to carrying her mask wherever she goes,,, helps her tremendously…Thxxxxxx

– Richard

Called Ellessco LLC on proper use of filters, customer service was very professional and kind. His explanation on filter use was very useful works for me. The My Air mask is easier to breathe thru and very comfortable behind ears. I like the filter it covers noise mouth and under chin very well. Ordered 5 more covers and filters. Great product thank you.

– Jolanda

I want to let you know that I have asthma and that your products have made all the difference to me when I have made long distance trips. On trips to Europe I am amazed that I don’t experience jet lag symptoms. Thank you and bless you.

– Graziella

I’m so happy to receive the masks as they are the most attractive and comfortable of any mask I have worn so far.. thank you,

– Terresa

If you wear this masks exactly as prescribed in the instructions it is a great mask. The filters are incredible and the color variety is an added plus. For those of us with pulmonary issues this is a must have great investment. Inexpensive with great functionality.

– Carol

I LOVE MY ELLESSCO AIR MASK!!! I use it every single day. I buy a set of filters at least once a month. My air mask is one of the best buys I’ve ever made.

– Brandi

I bought your product a long time ago, and finally used it today. It is amazing. It does what it says it does. Very pleased.

I have a lot of construction going on in my house AND I work from home. Can’t do without it now😊

– Barbara

First time of trying out my mask (~2 miles). I didn’t cough, I didn’t need to spit & felt like I was keeping a pretty good pace.

It’s comfortable & easy to use… Oh, and my chest didn’t hurt…..Yahoo!!!

Thank you sooooooo much.

– Chris